Faq's
Frequently Asked Questions
Question | Answer |
---|---|
How do I know which size will fit me or my child? | Please refer to our detailed size charts for kids and adults. Use a measuring tape to check your chest and shirt length and match with the chart before ordering. |
Do you offer customized shirts or designs? | Yes! We offer customizable t-shirts. You can choose your own design, color, or wording. Message us on WhatsApp for a personalized experience. |
What is your return and refund policy? | We offer a 7-day return and refund policy. Return the item in its original condition and packaging. Refunds are processed within 3 days of receiving the return. |
How long does delivery take? | Our standard delivery time is 3–5 working days after dispatch. Delivery time may vary slightly due to weather or location. |
Can I exchange a size if it doesn’t fit? | Yes! Exchanges are allowed within 7 days for unused items. Please ensure the product is in its original condition and packaging. |
Do you deliver outside Pakistan? | Currently, we only deliver within Pakistan. However, we are working on launching international shipping soon. |
Are your products machine washable? | Yes, all our garments are machine washable. For long-lasting prints and fabric quality, use cold water and avoid bleach. |
How can I place an order? | You can order directly through our website or click the “Order via WhatsApp” button for quick and guided ordering. |
What if I receive a damaged or wrong item? | If you receive a damaged or incorrect item, contact us within 24 hours. We will arrange a quick replacement or full refund. |